Help Centre

Frequently Asked Questions

Please reach us at info@wappd.app if you cannot find an answer to your question.

What areas do you serve?

We provide a local delivery service primarily in Durban and surrounding areas.

What types of items can you deliver?

We deliver a variety of items including food, groceries, and other essentials within Durban.

What are your weight restrictions?

Delivery bikes can transport up to 10 kilograms.

How can I place an order?

You can easily place an order through our website which uses the WhatsApp Business app for simplicity.

How do I track my order?

The driver will share his live location on WhatsApp and you will receive confirmation notification.

What payment methods do you accept?

We accept Cash, iKhoka and Yoco payment links.

Our Company Registration and contact information...

K2023522081 South Africa Trading as Wapp Delivery (wappd)

Managing Director Rezah Matthee

083 607 2318

15 Lloyd Avenue, Grosvenor, Durban, 4052